Last updated: August 11, 2021

Welcome to La Ligne. Please read these Terms and Conditions carefully before using Our Service. The Website is comprised of various web pages operated by La Ligne LLC.

Please read these Terms carefully, and keep a copy of them for Your reference.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Account means a unique account created for You to access our Service or parts of our Service.

Country refers to: New York, United States

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to La Ligne LLC, 265 Canal Street, New York, NY 10013.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Promotions refer to contests, sweepstakes or other promotions offered through the Service.

Service refers to the Website.

Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

Website refers to La Ligne's website, accessible from https://lalignenyc.com/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service. If You are under 18, you may use the Website only with permission of a parent or guardian. The Company does not knowingly collect, either online or offline, personal information from persons under the age of thirteen.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

These Terms and Conditions constitutes the entire agreement between the You and the Company with respect to the Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between You and  Us with respect to the Website. A printed version of these Terms and Conditions and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. By accessing the Website and agreeing to these Terms and Conditions, you agree that it is the express wish of both You and Us that these Terms and all related documents be written in English.

Electronic Communications

Visiting the Website or sending emails to Us constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communications be in writing.

You agree that no joint venture, partnership, employment, or agency relationship exists between You and Us as a result of these Terms or Your use of the Website. Our performance of this agreement is subject to existing laws and legal process, and nothing contained in these Terms is in derogation of Our right to comply with governmental, court and law enforcement requests or requirements relating to Your use of the Website or information provided to or gathered by Us with respect to such use.

Placing Orders for Goods

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information

If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

• Goods availability
• Errors in the description or prices for Goods
• Errors in Your Order

Our products are sold at limited quantities and availabilities. We display our items as accurately as possible on the Website and offer a full written description of all Goods being sold. Please note, variations in style, color, size, shape, feel and look may occur based on the production and / or fabrics being offered. If You are not satisfied with Your purchase, You may return or exchange Your order in accordance with Our return policy or contact our customer service team at lou@lalignenyc.com for further assistance.

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Your Order Cancellation Rights, Returns and Exchanges

Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy.

Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order. You have 14 days from the date You receive Your Order to return or exchange your items. All returned items must be new, unused, with all La Ligne garment tags still attached. RETURNS WITH MAKEUP STAINS WILL NOT BE ACCEPTED. ANY RETURNS THAT DO NOT MEET OUR POLICY WILL BE SENT BACK TO YOU. ALL MONOGRAMMED ITEMS ARE FINAL SALE AND ARE NOT ELIGIBLE FOR CANCELLATION, EXCHANGE OR RETURN ONCE THE ORDER HAS BEEN PROCESSED. ALL SALE ITEMS INCLUDING MERCI GIVING PROMOTION ARE EXCHANGE OR STORE CREDIT ONLY. Once We process Your return, You will receive an email confirmation from lou@lalignenyc.com. Your refund will show up on Your statement within 14 days. La Ligne Gift Cards are not eligible for a refund. The majority of Orders are processed immediately. To cancel Your Order before it has been processed, please email lou@lalignenyc.com and we’ll do our best to accommodate your request before the order ships.

Your right to cancel an Order only applies to Goods that are returned in the same condition as You received them. You should also include all of the products instructions, documents and wrappings. Goods that are damaged or not in the same condition as You received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased Goods while they are in Your possession.

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

You will not have any right to cancel an Order for the supply of any of the following Goods:

• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
• The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.

Availability, Errors and Inaccuracies

We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.

The information on the Website may contain typographical errors or inaccuracies. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. In these instances, We may terminate any Orders involving pricing errors or inaccuracies.

Prices Policy

The Company reserves the right to revise its prices at any time prior to accepting an Order.

The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.

Payments

All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

Promotions

Any Promotions made available through the Service may be governed by rules that are separate from these Terms.

If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service. You are responsible for maintaining the confidentiality of Your account and password and for restricting access to Your computer, and you agree to accept responsibility for all activities that occur under Your account or password.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account. You may not assign or otherwise transfer your account to any other person or entity.

You acknowledge that We are not responsible for third party access to Your account that results from theft or misappropriation of Your account. The Company, its officers, directors, employees, agents, third parties and affiliates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in Our sole discretion.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of La Ligne LLC or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Website. Our content is not for resale. Your use of the Website does not entitle You to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for Your personal use, and will make no other use of the content without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of La Ligne or our licensors except as expressly authorized by these Terms.

No Unlawful or Prohibited Use

You are granted a non-exclusive, non-transferable, revocable license to access and use the Website strictly in accordance with these Terms and Conditions. As a condition of your use of the Website, you warrant to Us that you will not use the Website for any purpose that is unlawful or prohibited by these Terms. You may not use the Website in any manner which could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website.

Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may, in Our sole discretion, terminate or suspend Your Account and access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), whether based on contract, tort, negligence, strict liability or otherwise, even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

If you are dissatisfied with any portion of the Website, or with any of these Terms and Conditions, your sole and exclusive remedy is to discontinue using the site.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Indemnification

You agree to indemnify, defend and hold harmless the Company, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of Your of or inability to use the Website or services, any user postings made by You, Your violation of any terms of this Agreement or Your violation of any rights of a third party, or Your violation of any applicable laws, rules or regulations. We reserve the right, at Our own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by You, in which event you will fully cooperate with Us in asserting any available defenses.

Governing Law and Arbitration

The laws of the State of New York, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. To the maximum extent permitted by law, these Terms are governed by the laws of the State of New York and you hereby consent to the exclusive jurisdiction and venue of courts in New York in all disputes arising out of or relating to the use of the Website. Your use of the Website may also be subject to other local, state, national, or international laws.

Disputes Resolution and Arbitration

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

In the event that You and the Company are not able to resolve any dispute arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in New York, New York. The arbitrators award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/ representative/collective actions are not permitted. Either You or the Company may bring claims against the each other only in each’s individual capacity, and not as a plaintiff or class member in any putative class, collective and/ or representative proceeding, such as in the form of a private attorney general action against the other.

Further, unless both you and the Company agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

International Users

The Service is controlled, operated and administered by Us from Our offices within the USA. If you access the Service from a location outside the USA, You are responsible for compliance with all local laws. You agree that you will not use content accessed through the Website in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Your use of the Website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms and Conditions.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

We encourage you to periodically review the Terms to stay informed of our updates.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

• By email: lou@lalignenyc.com
• By visiting this page on our website: https://lalignenyc.com/pages/terms-conditions

INTERNATIONAL SHIPPING

Terms & Conditions

We partner with Boxzooka, a global landed cost e-commerce logistics provider, to offer international shopping.

Please note that Promotions and discounts are valid on domestic orders only.

About Boxzooka

Boxzooka provides all of Our prices to be displayed in Your local currency and displays Your  final total during checkout inclusive of duties and taxes.  Boxzooka also provides You with the advantage of a fast and economical international shipping network.

When You place an international Order, Your transaction will be with Boxzooka, but We will still be Your contact for all Your customer service needs.

How to Order

When beginning to shop, or checking out, select the “Shipping to” country drop-down menu, at the upper right corner of Our site and/or on checkout, and choose Your shipping destination.

When You check out, both Your  financial transaction and shipment will be processed by Boxzooka. You will see a guaranteed Order total, including all shipping costs and any applicable duties and taxes. For most countries, You will be directed to pay duties and taxes at time of checkout, or in some cases You can select the option to pay duties and taxes upon delivery.  

If You do not see Your country listed, Boxzooka does not currently ship to that destination.

If You are shipping to a U.S. or an APO/FPO address, simply proceed through the regular U.S. Checkout process by selecting United States as Your destination country.

Exchange Rates

Your Order total is guaranteed at the exchange rate set when Your  Order is placed. Foreign exchange rates are determined by Boxzooka and are based on interbank rates of exchange.  These rates correspond with the average aggregate exchange rates that would otherwise be applied in an e-commerce transaction.

We update exchange rates in real time, throughout the day. You'll receive a message if exchange rates have been updated while You're shopping and You will have to start Your  Order again.

Duties and Taxes

International taxes, tariffs and value-added tax (VAT) will be calculated and displayed at Checkout. They are based on the purchased merchandise's country of origin, or manufacturing, and the classification of that merchandise in accordance with a harmonized system used by the countries that Boxzooka supports. In most cases, You will be required to pay these charges during Checkout.

When the charges are paid at Checkout, the Order total (merchandise landed cost) is guaranteed by Boxzooka and You agree to the DDP (Delivery Duty Paid) Import Terms and Conditions below. 

Boxzooka guarantees You will not be required to pay any additional Duty or Tax fees at the time of Order delivery and You will receive Your Order much faster than if You did not prepay the duties and taxes.  

DDP Import Terms and Conditions

As the shopper purchasing product on the Website, You hereby authorize Us to import the goods on Your  behalf.  Further, You agree that We may delegate the obligation to import the goods on Your behalf to a subcontractor (e.g. customs broker). You have agreed to pay the taxes & duties in addition to the purchase price of the goods. 

Payment Methods for International Orders

Currently, Boxzooka supports Visa®, MasterCard®, American Express®, JCB®, Alipay®, PayPal®, PayPal Express® and more with additional payment options always being added. Payment methods vary by destination; You'll see all Your  options during Checkout. You'll see "BXZ - LA LIGNE" on Your credit card statement. 

Shipping Options & Charges

International shipping costs will be calculated and guaranteed by Boxzooka based on the items You are purchasing, Your  chosen shipping method and Your  shipping destination.

International customers may ship to multiple addresses by placing a separate Order for each shipping address. We can't ship single international orders to multiple addresses at this time.

Shipping Timeline

Once Your transaction is complete, Boxzooka will fulfill the Order within one business day for export from United States.  Boxzooka then ships Your  Order to its final international destination.

Most in-stock items will arrive in 2-3 business days for Express delivery and 3-10 business days Standard Expedited for delivery, if this service is offered to Your  destination. You'll see shipping options when available, specific to Your  destination, in the International Checkout when completing Your  purchase.

Please note that shipping windows are estimates and delivery dates cannot be guaranteed.

Returns & Exchanges

Orders shipped internationally aren't eligible for free returns or merchandise exchanges; return shipping and handling fees will be deducted from Your refund. Original shipping fees are non-refundable.  Original shipping fees and duties/taxes are nonrefundable.

For a product refund please contact Our customer service at lou@lalignenyc.com and ask that We send You a Return Merchandise Authorization form.  Mail the completed form with Your  item(s) to Boxzooka, Our international shipping partner. Boxzooka will credit Your  account when it receives the form and merchandise. You will also receive an email to confirm that the return has been completed. 

La Ligne International Returns
c/o Boxzooka
700 Penhorn Ave #3
Secaucus, NJ 07094
973-826-9551